Packing & Delivery
| 1, For glass lcd panel we use poly foam, pearl cotton or customized
plastic inner pad.2, For lcd modules we use foam inner pad and single blister bag
outer. 3, For outer packaging we use high-grade standard export carton. 4, Packing pieces is according to the goods size and shape. 5, We provide customized package service with low price. |
| 1, We accept T/T, Western Union, Paypal, Bank Transfer, Cash, Money
Gram, Escrow, etc.
2, Sample Order: 100% before drawing
Official Order: 30% deposit before production, 70% balance and
freight before ship
3, Customers need to pay your side fee, customs tax and extra fees
if you are in remote areas
4, We can declare your goods at low value to help you avoid taxes |
| 1, Air cargo: 5-10 days
Sea cargo: 15-35 days
International air express: DHL(recommend)/Fedex/UPS/TNT(3-5days)
EMS/China Post/HongKong Post(10-20days)
2, We'll ship the goods within 2 days after received your payment
3, We'll send you the tracking number the next day after the goods
are shipped
4, After make shipment, we'll also follow your goods, if you not
receive box on time, please contact us immediately, we'll assist to
get the box smoothly |
Product replacement and warranty
If you have any prodcut quality problem, you can send it back to us
with the original condition,we will repair or exchange new one for
you.
If you have any using problem of the products which buy from
Qihang, please feedback to us first, and we will discuss the issue
with you. Via our technical support, we can dig out your using
problem via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do
not get your item for a long time, please contact our customer
service timely. We will deal with this ASAP. Please do not deal
with it all by yourself, we want you communicate with us. Usually,
we will provide tracking number and tracking link timely. If
products get lost on the way and we get confirm from couriers, we
will arrange redelivery for your products. If you want ship it
through express, then you need to pay express shipping fee.
Product Application
We provide a verity of LCD display screen module according to
customers' various requests, TFT LCD Screen Module, Graphic LCD
Display Module, Character LCD Display Module, Segment LCD Module,
OLED Display Module, LCD Display Led Backlight, LCD Display Led
Backlight, Touch Panel, Smart Screen Module.
1. We provide a verity of lcd panel and lcd module, Including TN
LCD, HTN, STN, FSTN, VA LCD, including COB and COG IC connection.
2. Character Module series for 16x1, 16x2, 16x4, 20x1, 20x2
characters
3. Graphic Module series for 96x16 dots,122x32 dots,128x32 dots,
128x64 dots, 160x32dots, 160x128 dots, 160x160 dots, 192x32 dots,
192x64 dots, 160x132 dots, 240x128 dots, 320x240 dots series.
Technical Service
If you have technical problem with the product you received from
us, please contact us online or by email
Remote help service: If your problem needs to be solved by remote
help by our engineer, please download the teamviewer software,
install it on your computer, then give us ID and password for
remote help.
FAQ
Q: What is the MOQ?
A: Generally if you choose the different products, our minimum
order qty also will be different.
Q: What about the delivery time?
A: The LCD products need 3-6 weeks to be made after receive
deposit.
Q: Does your product have any warranty?
A: Yes, we offer 12 months warranty for our products. Damage due to
misuse, ill treatment and unauthorized modifications and repairs
are not covered by our warranty.
Q: What's your payment method?
A: We usually accept the payment methods include T/T, D/P, Western
Union and Paypal. 30% deposit in advance and balance before
shipping upon the payment amount.
Q: What's your shipping method?
A: We provide comprehensive shipping methods.Display
For small quantity orders we ship by UPS Air-Express,or
DHL/FEDEX/TNT/EMS Express service, it is safe and fast.
For large quantity orders we ship by buyer's cargo agent in China,
we can also ship by Air transportation or sea transportation.
Q: Do you offer custom solution?
A: Yes,we can offer custom solution if standard products couldn't
meet buyer' requirements.
Q. What's your payment term?
A. We have T/T ,L/C,West Union,etc.
