We provide a verity of LCD display screen module according to
customers' various requests, TFT LCD Screen Module, Graphic LCD
Display Module, Character LCD Display Module, Segment LCD Module,
OLED Display Module, LCD Display Led Backlight, LCD Display Led
Backlight, Touch Panel, Smart Screen Module.
1. We provide a verity of lcd panel and lcd module, Including TN
LCD, HTN, STN, FSTN, VA LCD, including COB and COG IC connection.
2. Character Module series for 16x1, 16x2, 16x4, 20x1, 20x2
characters
3. Graphic Module series for 96x16 dots,122x32 dots,128x32 dots,
128x64 dots, 160x32dots, 160x128 dots, 160x160 dots, 192x32 dots,
192x64 dots, 160x132 dots, 240x128 dots, 320x240 dots series.
1. LCD & LCM Display: Design, Manufacturing LCD & LCM (TN, STN,
CSTN, TFT); OEM Service for COG, TAB & COB LCD Modules.
2. Guarantee: In order to ensure our products' quality, each
process has been aranged QC. And there are many advanced machines
introduced to check the products quality. The goods will have a
ramdom test before delivery. One year for warranty under normal
use.
Product replacement and warranty
If you have any prodcut quality problem, you can send it back to us
with the original condition,we will repair or exchange new one for
you.
If you have any using problem of the products which buy from
Qihang, please feedback to us first, and we will discuss the issue
with you. Via our technical support, we can dig out your using
problem via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do
not get your item for a long time, please contact our customer
service timely. We will deal with this ASAP. Please do not deal
with it all by yourself, we want you communicate with us. Usually,
we will provide tracking number and tracking link timely. If
products get lost on the way and we get confirm from couriers, we
will arrange redelivery for your products. If you want ship it
through express, then you need to pay express shipping fee.
Shipping Warranty
We usually ship goods By DHL, UPS, EMS, Singpost airmail, and
HongKong Airmail.
DHL: 3-5 days
UPS: 5-7 days
EMS: 10-15 working days
Chinapost/HongKong Airmail: 7- 25 working days. At most 45 days.
If you have not received the goods during the normal time, please
contact us for checking the package status timely online or by
email.
Technical Service;
If you have technical problem with the product you received from
us, please contact us online or by email
Remote help service: If your problem needs to be solved by remote
help by our engineer, please download the teamviewer software,
install it on
your computer, then give us ID and password for remote help.
FAQ
1. What is leading time for tooling?
Answer: Normally it will takes10 to 15 days after drawing paper
confirmation and tooling payment, we can tell you the exact time
when you confirm the drawing paper. We will provide 10-15pcs free
samples for your approval after open tooling.
2. Can you send us samples for checking?
Answer: Yes,. Samples order is available if standard products or if
we have stocks at hands.
If customize LED backlight, free samples (10-15pcs) can be offered
you by free of charger.
3. What is the Leading Time?
Answer: If we have stock for the standard ones, the leading time is
one day after payment. If it is the mass production for special
ones, the leading time is about 15-30 days. If we can finish
earlier, we will send you information in advanced.
4. I want to ask the LED Backlight outline size is
250x30x1.5mm...…?
Answer: No problem. Firstly, pls send us your specification
/drawing paper or samples,; we will introduce the suitable one if
it is standard products.
Or we can modify based on your own drawing and requirement.
5. This LED Backlight is just what we want, but it is big size, do
you have any smaller size? And the display content need to be
changed a little.
Answer: For the LED Backlight type , if you need to modify the
outline size which needs to open new tooling as customized one. we
will analyze and share with you about the tooling
specification/drawing. After you approve the specification/drawing
ok , then we will start to open the tooling after your payment,
After samples approved by you, then start the mass production.
6. This LCD Backlight is yellow-green, but I want blue backlight.
Answer: No problem, we can change the colors for you basic on your
demand.
7. I want customize a new LED Backlight. Can you do?
Answer: Yes, we can. Please send your specification /drawing paper.
If you have not, please kindly advise the outline size of the LED
display, luminance, voltage, glass thickness if need backlight or
PCB board with IC, We will evaluate the cost and give you price
soon.
